Root Cause and Human Factors
Build practical investigation skills that account for people, conditions, and systems, so corrective actions address what actually happened.
About this course
A practical course on identifying the root causes behind discrepancies, audit findings, quality escapes, and operational errors. Topics include the difference between symptoms and root cause, human performance factors, communication and documentation breakdowns, organizational culture, fatigue and time pressure, structured root cause analysis tools, and corrective action effectiveness, with examples relevant to Part 91, Part 135, and Part 145 operations.
Planned topics
- Root cause foundations
- Human factors principles
- Investigation techniques
Topics reflect the course in production and may be refined before release.
- Status
- In Production. Not yet open for enrollment.
- Intended audience
- Directors of maintenance, quality managers, supervisors, inspectors, and technicians
- Delivery format
- To be confirmed
- Learner outcomes
- Published learning objectives will be listed here when the course opens for enrollment.
- Availability
- Enrollment details will be announced when this course is ready.